About

Custom Air began business in 1972 as Ralph Cress Customized Heating and Cooling. Founded by Ralph Cress, a long time sales engineer with the famed Williamson Heating and Air Conditioning Company of Cincinnati, the company developed a reputation for excellent workmanship and design efficiency. Ralph Cress was followed in the business by his son Jim in 1980. The company name was then altered to reflect that change, to Cress Customized Heating and Cooling. Don Bowen joined the company in 1987 and the name was again changed, this time to Custom Air. Don left the company in 2003. Monte Cress, the third generation of the Cress family to work for the business, joined its ranks in 2000. Today, Jim Cress serves as President and principal owner of the company. The company’s headquarters in Danville, Kentucky, just off Perryville Road on Thoroughbred Drive is an ideal location from which to serve regional clientele in Boyle, Mercer, Garrard, Washington, and Lincoln Counties.

What People Are Saying

 

These guys are the best! When the heat went out on the coldest day of the year they were here within an hour or so! Always responsive and get the job done!

— KANDACE S.

Have been one of my go to repair places for over 20 years. Very responsive, timely, and knowledgeable. Reasonably priced most of the time. Always get bids from them. They will let you know up front when they can. Very quick in an emergency too.

— DAWN N.

We’re here to help you feel at home.